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how to book...

Firstly decide on the course(s) and date(s) you wish to attend. As you go through the site, you can click an ‘Add to basket’ button within each course description. This will add the course details to your 'shopping basket'. Within the basket, you can add or delete the number of places you wish to book, or delete a course, but remember to click 'Update basket' before you proceed to the 'Checkout'.
When you checkout, you will be asked to 'Register' if you haven't already done so. The 'Checkout' process allows you to choose to pay using Paypal or a debit/credit card, but if you do not wish to pay on-line, you can simply print out the booking form, sign it and pop it in the post with your cheque. Please ensure that you allow no less than 21 days from the date you post a booking to the start date of the course.
 
What happens next...
As soon as you confirm your order, we will send you an email confirming the details with a link to come back directly to your order should you need to reprint it or just to check the status.
Once we receive your payment, we will send you a receipt and a Course Information Sheet, which will give you all the information you need about the course, what to bring, and how to find us etc.  We will also contact you to find out if you have any dietary needs or access requirements.
We will update your order status once your payment has cleared.
 
Got any concerns?
If there is anything you want to talk to us about, such a dietary needs or venue accessibility for example, please email or give us a ring. We will do our best to answer your query straight away, and if we can’t for whatever reason, we will phone you back with the information as soon as we can. If you are happy for us to contact you outside office hours, then we are happy to do so.

 

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