S H I P P I N G & D E L I V E R Y

Payments

All prices are displayed in pounds sterling and include VAT at the current rate. Postage and packing within the UK is free. West Country Creative Ltd accepts all major credit and debit cards through our secure payment processing partners, Stripe and Paypal. You don't need to have a Paypal account to place an order and we do not store any credit card or Paypal account details within our systems. If you wish to pay by BACS, please contact us for further details. Orders will only be dispatched once payment has been received in full.

Dispatch times - UK

All items are sent using the Royal Mail's Tracked 24 service and will require a signature upon delivery. ‘One of a Kind’ items are usually dispatched within two working days. However, if your jewellery is being made to order, the dispatch period is extended to five working days to allow time for your item to be made. If you need something quickly, please get in touch before placing your order so we can discuss what is possible.

Delivery Costs within the UK

Royal Mail Tracked 24 service: free.

International Orders and Delivery

International orders incur a delivery charge of £12.75 and are sent using Royal Mail International Tracked and Signed service. A signature will be required. Orders can take between 1 - 4 weeks to arrive at their destination and may be subject to additional fees, taxes and duties associated with the respective country for which the customer is wholly responsible.

All Deliveries: UK and International

Postage fees as described above are per order. There are no additional costs for extra items ordered at the same time.

Please note: it is the customers responsibility to provide the correct delivery address. We cannot be held responsible for non delivery of items where an incorrect delivery address has been provided. Once your item has been dispatched, you will receive an email notification and tracking details.